Terms of Service
These Terms of Service govern the use of the automation solutions provided by Brevio Group Ltd through platforms such as WhatsApp Business API, Facebook Messenger, Instagram Messaging and n8n.
Last updated: 30 July 2026
Services provided
Brevio Group Ltd provides client businesses with WhatsApp inbox automation, chatbots for appointment reminders, customer support and custom flows, integrations with Meta's APIs (WhatsApp Business API, Facebook Messenger, Instagram Messaging) and third-party platforms such as n8n, plus technical support and documentation for activating and operating digital channels.
Client responsibilities
The client agrees to provide valid assets (WhatsApp number, Facebook Page, Instagram profile), keep its business portfolio verified in Meta Business Manager, use the services in accordance with Meta's policies and applicable law, and not send prohibited content, spam or unsolicited messages.
Brevio Group Ltd responsibilities
Brevio Group Ltd agrees to configure and operate technical flows securely and with per-client segmentation, keep tokens, credentials and client data confidential, provide clear technical support and documentation, and not use the client's assets for purposes other than those contracted.
Intellectual property
Brevio Group Ltd retains its methodologies, components, documentation and pre-existing know-how. Rights in specific deliverables are governed by the applicable agreement.
Limitation of liability
Brevio Group Ltd is not responsible for suspensions or blocks imposed by Meta, errors arising from assets misconfigured by the client, or data loss caused by improper use of the API outside authorised flows. Use of the site and any service is also subject to applicable law and the responsibilities agreed in each contract.
Changes
These terms may be updated. Clients will be notified by email or through our website.